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City of Pflugerville
100 East Main Street, P.O. Box 589
Pflugerville, TX 78691
Phone: (512) 990-6101
Fax: (512) 990-4364

Building Inspections and Permits

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1. Where do I get a building permit for the City of Pflugerville?

City Manager's Office

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1. How can I speak to the City Manager?
2. Where are the offices of the Mayor and City Council?
3. How do I get an item on the city council agenda?

Code Enforcement

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1. Where do I report tall grass or junked cars?
2. What are the rules about fireworks in the City limits?

Emergency/Disaster Information

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1. Where is the Emergency Operations Center in Pflugerville?
2. Does the City have emergency shelters?
3. Who provides Fire and Ambulance Services in Pflugerville?

Engineering Department

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1. Where is the Engineering Department located?
2. Where can I find information regarding Capital Improvement Projects for the city (CIP)?

Finance

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1. What are the tax rates for the City of Pflugerville?
2. Where do I find a copy of the City Budget?
3. My car hit a pothole in the city street and was damaged. Who handles the claims?

Forestry

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1. Will you come look at my sick tree?
2. What tree do you recommend I plant in my yard?

General Info

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1. How do I get to City Hall?
2. How do I get to the Pflugerville Recreation Senior Center:
3. Where is the Post Office?
4. Where do I vote for City Elections?
5. Where do I report street light outages?
6. Where do I report garbage service complaints?
7. Where do I report stray or lost pets?
8. Does the City of Pflugerville have a recycling center?

GIS (Maps)

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1. What is GIS?
2. Why use GIS?

Human Resources

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1. How do I contact the Human Resources Department ?
2. How do I apply for a job at the City of Pflugerville?

Library

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1. Where is the Library?
2. How do I get a Library Card?
3. I lost my library card- how do I get a new one?
4. What is a TexShare Card?
5. How can I get a book from another library?
6. How do I place a reserve?
7. When is my book due? What if it's late?
8. Do you have Study and Meeting Rooms?
9. Do you have book sales?
10. How do I place a reserve?

Parks and Recreation

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1. What is the location of the Parks and Recreation Center and how do I get there?
2. Where is Lake Pflugerville?
3. Does the City have public swimming pools?
4. What type of swimming activities and teams does the City have?
5. Where are Pflugerville's trails?
6. What classes does Pflugerville Recreation Center offer?
7. Does the City have a Community Garden?
8. Does the City have any residental landscape water conservation programs?

Pflugerville Municipal Court

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1. Where is the Municipal Court?
2. Where do I pay my traffic tickets?

Pflugerville Pfirecracker Pfestival

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1. What day is the Pfirecracker Pfestival?
2. Where is Lake Pflugerville?
3. When is the Fireworks Show?
4. Who is the entertainment for this year?
5. May I swim in Lake Pflugerville?
6. Is there handicap accessibility?

PISD Police Department

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1. Who is the Chief of the PISD Police Department?

Planning

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1. How can I find out what my property is zoned?
2. What can I do to let the Commission know I am either opposed or supportive of a proposed zoning?
3. How do I find out what uses are allowed in each zoning category?
4. What is the City's fee for a rezoning application?
5. What is the Extraterritorial Jurisdiction (ETJ)?
6. Is my property in the city limits or the Extraterritorial Jurisdiction (ETJ)?
7. What is my property zoned if I live in the ETJ?
8. If my property is newly annexed what is the zoning?
9. What is the subdivision process and how long does it take?
10. What is the City's fee for the Subdivision process?
11. Who assigns a street address?
12. What is the definition of a legal lot and tract?
13. When does Planning and Zoning Commission meet?

Police

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1. What are the guidelines regarding alarm and security system permits?
2. Who is the Police Chief?
3. Where do I pay my traffic ticket?
4. Where do I report a traffic signal outage?
5. Where do I report stray or lost pets?

Public Works Department

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1. Where do I report a water leak or sewer problem?
2. Does the City of Pflugerville have a recycling center?
3. Where do I find information regarding Lake Pflugerville?
4. What kind of testing is performed to check the water quality?
5. What is the chipping service?

Street Department

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1. My car hit a pothole in the city street and was damaged. Who handles the claims?
2. Where do I report a pothole?
3. Where do I report street flooding or drainage problems?
4. Who mows and cares for the public right-of-ways and drainage easements in the city?
5. Where do I report a cracked or broken sidewalk?
6. Where do I report a street that needs repairs?
7. Where do I report a street sign down or that requires maintenance?
8. Where do I report traffic lights that are not working?
9. Who is responsible for School Zone Traffic Signals?
10. Where do I report graffiti, accidental damage and vandalism to to signage?
11. Where do I report a street light outage?
12. Where do I request street signs for sight and hearing disabled residents?
13. Who trims trees that are blocking signs and intersections?

Utility Billing

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1. Do I need to pay a deposit for new water or wastewater service?
2. How do I pay my utility bill?
3. Is there an after hours place to drop my payment?
4. What day does my trash and recycling get picked up?
5. Where is the City of Pflugerville Recycling Center?
6. Where is the nearest hazardous household waste recycling center?
7. Can I put a mattress or appliance out for the trash pickup?
8. What can I recycle?