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Library

Show All Answers

1. Where is the Library?

The Pflugerville Community Library is located at 102 10th Street. Map

2. How do I get a Library Card?

Texas residents 18 years and older may obtain a library card by filling out an application and presenting photo ID (Valid Driver’s License, Texas ID card, or Mexican Consulate card). If the photo ID does not list current address, mail with a recent postmark and verifying current address will also be required. Children must be five years old or older to be eligible for library cards with a parent or guardian’s signature.

3. I lost my library card- how do I get a new one?

Replacement library cards are $3.00.

4. What is a TexShare Card?

PCL is a member of TexShare, a program that allows our patrons to check out materials at other libraries across the state. There are more than 500 public and academic member libraries that take part in Texshare. Each member library has its own checkout policy for TexShare borrowers, and any materials borrowed from another library must be returned to that library, not to PCL. For a list of member libraries, visit http://www.texshare.edu/generalinfo/about/programs.html

To apply for a TexShare card at PCL:

* You must have been a PCL cardholder for a minimum of 4 months.
* You must have a consistent checkout history with Pflugerville Community Library.
* Patrons whose fines exceed our fine limit of $5 and whose fines have remained unpaid for a period of 90 days are not eligible for TexShare services until any overdue materials have been returned by them, sufficient payments are made to reduce the overdue balance to less than $5, and after a period of good standing not to exceed 4 months.

5. How can I get a book from another library?

If we don't have the book you need, there are several ways to borrow the material. If it is available at a library nearby, TexShare may be the answer. If the book is at a distant library, InterLibrary Loan may be the best solution. Fill out an ILL request and our reference librarian will do an online search and borrow the material if it is available. We request materials from libraries nationwide. You then check out the item from PCL and return it here. ILL may take 2-3 weeks, and you are responsible for one way postage, generally about $2.45 per book.

Patrons whose fines exceed our fine limit of $5 and whose fines have remained unpaid for a period of 90 days are not eligible for Interlibrary Loan services until any overdue materials have been returned by them, sufficient payments are made to reduce the overdue balance to less than $5, and after a period of good standing not to exceed 4 months.

6. How do I place a reserve?

If the material is in the Library online catalog, you may place a reserve on the item, and you will be notified when the material is available.

To place a hold on online:

*From the library catalog, locate the login box
*Use your library card number and your last name to login (case sensitive)
*Search for the item in the library catalog
* Click on the item
* Click reserve this title
* Click confirm

If the material is something you would like the library to order, we have a Patron Wishlist at the circulation desk. Librarians check this frequently and update the status of the requests.

7. When is my book due? What if it's late?

Library materials check out for 3 weeks, and may be renewed if no one is waiting for them. There is a maximum of 2 renewals.

Fines are not charged on holidays or dates the library is closed. Fines begin on the due date. The fine for all items is 25¢ per item per day. The maximum fine charged is $15.00 per item.

Customers may accrue up to $5.00 in fines before borrowing privileges are suspended. The library provides email and paper overdue notices strictly as a courtesy.

Customers are responsible for the timely return of all materials on their accounts.

Method of Payment

Payment of fines and fees can be made in the following ways:
* In person at the Pflugerville Community Library, 102 10th St., Pflugerville, TX 78660
* By check or money order mailed to Pflugerville Community Library, 102 10th St., Pflugerville, TX 78660
* Or by credit card. Customers must come in person to the library for forms to be filled out and taken to the city Finance Dept. Hours of operation for the Finance Dept. are M-F, 8am-5pm.

Lost/Damaged Items

When an item is lost or damaged beyond repair, the customer is charged the full retail price of the item plus a $10.00 processing fee.
* The Library will not accept replacement copies in lieu of lost or damaged items.
* Damage to Library materials should immediately be reported to the library staff. Repairs are to be made by library staff only. Customer repairs may necessitate replacement of items with costs charged to the customer.
* The library utilizes a collection agency to recover fees and the cost of lost/damaged materials totaling over $50.00.

8. Do you have Study and Meeting Rooms?

Study rooms are first come, first served. The time limit is 2 hours per day. A meeting room is available by reservation for non-profit groups.

9. Do you have book sales?

The Friends of PCL hold two book sales a year, one in May and one in November. Watch the website for dates and times!

10. How do I place a reserve?

If the material is in the Library online catalog, you may place a reserve on the item, and you will be notified when the material is available.

To place a hold on online:

*From the library catalog, locate the login box
*Use your library card number and your last name to login
*Search for the item in the library catalog
* Click on the item
* Click reserve this title
* Click confirm

If the material is something you would like the library to order, we have a Patron Wishlist at the circulation desk. Librarians check this frequently and update the status of the requests.